Managed IT Services
Managed IT services is a cost-effective way to manage your IT infrastructure and software by outsourcing key IT operations and avoiding hiring full-time IT staff.
Managed IT Services AguHub Delivers
We plan a scope of managed IT services individually for each client.
IT infrastructure assessmentAnalysis of the IT infrastructure state with the focus on scalability, operational efficiency, and security.
IT infrastructure optimization roadmap with tactical solutions to identified problems.
IT infrastructure cost optimization.
Configuration of tools for infrastructure monitoring and alerting (we commonly opt for Prometheus or Nagios).
Reporting on the availability, uptime and response time of every infrastructure node.
Troubleshooting to maintain the infrastructure productivity.
Outsourced Network Operations Center (NOC).
User administration, regular software configuration and updates.
Management of servers, network, cloud and on-premises data centers, and cloud services.
Virtual desktop administration.
Vulnerability assessment.
Regular compliance review (HIPAA, GDPR, PCI DSS, FDA, etc.) and reporting.
L1 help desk – resolution of user issues.
L2 help desk – resolution of technical issues that don’t require code changes.
L3 help desk – resolution of technical issues at the code level.
One Team for All Your IT Tasks
A managed IT services provider (MSP) is a third-party company that manages your IT infrastructure and software under the SLA. An MSP for companies with complex and dynamic infrastructures, AguHub can take care of all your IT components within a range of services from daily monitoring and management to long-term optimization and evolution.
IT Stability without Huge Spending? Possible with AguHub!
Outline the scope of IT services you might need, and we’ll come up with a best-priced offer to ensure the stability and evolution of the required IT components and processes.